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The Deventer community-based approach

A method of community management and development

12 / 1995

History and philosophy

The Deventer Community-Based Approach was developed by the Raster Foundation (Stichting Raster), the umbrella organization of the Deventer community development services. In view of the fact that the quality of urban life largely depends on the vitality of social networks and processes at district and neighbourhood level, the Deventer Community-Based Approach stresses active community participation. Problems should be identified and solved primarily by community members, organizations and businesses themselves. The authorities are to be facilitators, providing support where necessary.

The Deventer Community-Based Approach is a procedure, a method, for mobilisation, selection and implementation. In this process, a municipal district officer (municipality and a community worker (welfare organisation) act is initiators/motivators. While various tasks and responsibilities are separated, they are closely co-ordinated in terms of time frames and perception

The Deventer Community-Based Approach, adopted for the city as a whole, was introduced in January 1992.

The approach has been adopted for the municipality of Deventer as a whole and covers every social aspect: not only the physical living environment (greenery, pavements, playgrounds, etc.), but also the social living environment (security, training, education, etc.).


Large groups of organized and non-oganized community members (aprox. 700 a year) are involved in the community-development effort. Group-composition policy aims to establish mixed groups (young/old, male/female, native/non-native).

An additional element of the Deventer Community-Based Approach is the agreement between the municipality, the organizations for community development, the housing corporations, the police, the educational centre and geriatric care centres. To help improve the quality of life in Deventer’s neighbourhoods and districts, these partners have agreed to collaborate on the basis of the Deventer Community-Based Approach method Agreements have also been made to divide the municipality into five districts and about how to use funds and manpower

Key actors

They are community members, the municipality, grass-roots initiative supporting professional organization, institutions/housing corporations.

Organization and participation

The Deventer Community-Based Approach is a structured and systematic approach of community management and development and has a cyclical character. The model aims to stimulate community members in bringing local problems to the notice of the authorities and to elicit popular support for possible solutions. At every step along the way, the citizen’s potential is tapped into for the realization of solutions. The model consists of three steps:

1. Problems are identified through consultation by means of panels and research activities. The outcome is laid down in a plan of action.

2. Solutions suggested by community members are discussed and selected at several community meetings. The deliberation process is laid down in a district plan.

3. Utilizing the community members’ individual potential, the district budget and existing resources, implementation is undertaken by a task group of community members and representatives of different bodies and agencies. Their task is to design and implement the solutions suggested by the community members.

This developmental process is repeated every year.

Residents are mobilized during each of the three steps of the process, creating an upward spiral in the community development cycle.

These is no proportional representation, but team composition does reflect the demographic make-up of the various neighbourhoods and populations groups involved. The process managers make sure that this is the case. 70% of the district team consist of community members. Only they have voting rights. The other 30% comprises representatives of the participating institutions.

The problem-solving potential of individual community members is addressed first. This is the instrument of choise for solving neighbourhood tensions caused by ethnic, cultural and age differences. The aims is to initiative a process of co-operation. The second prong il application of the annual municipal community development budget of 1.2 million guilders. These funds are allocated to the five districts on the basis of a distribution code. The third prong is the application of specific disciplines offered by the organizations overseeing the district. These organization (key actors) have concluded a covenant with one another and with the municipality and the districts, under which they undertake to apply themselves. Contractual agreements between the district team (represented by a municipal district officer), community members, municipality, organizations, etc. are made concerning implementation of the measures.

A task group consisting of community members and representatives of organizations is set up to supervise the realization of each solution.

Finally, the district plan is drawn up by the district team and adopted by the municipal executive.


From 1993 onwards, district-oriented organizations and politicians have played an important role in the Deventer Community-Based Approach. Being key actors in the process, organizations have undertaken to consult and negociate about the application of their regular resources -on the basis of the community’s wishes. For this purpose, the organizations have developed community action plans, in which they present their activities to the people. In addition, the political parties represented in the city council have appointed council members for each district, who regularly attend meetings.

A survey conducted in April 1995 showed that 93% of all Deventer citizens are familiar with the Deventer Community-Based Approach. 59% felt that themethod had resulted in real improvements. Every year, 125 community (task) groups are active in the city, realizing some 250 solutions a year.


parceiro, desenvolvimento comunitário, meio ambiente

, Países Baixos, Deventer


The Deventer Community-Based Approach also offers several forums or other occasions for the coordination of demand and supply, problem-solving and policy-making the planning of wishes expressed by the community and their implementation. Forums or occasions include community discussions, action plan negotiations, community interviews, neighbourhood security schemes, etc… The occasion can be different for each community.


Documento interno


IHD (Institute for Housing and Urban Development Studies) - PO BOX 1935, 3000BX Rotterdam, THE NETHERLANDS - Phone: + 31 10 408 9825 - Fax: + 31 10 408 9826 - Países Baixos -

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